No refunds or exchanges on special orders, altered items, custom orders or consigned merchandise.
Exchanges for unaltered merchandise available within 21 days of purchase.
Refunds for unaltered and on certain jewelry items are honored.
The refund must be in written approved by Jewels by David Lloyd before you purchase the merchandise.
The Refunds must be requested within seven days of purchase and receipt must be provided.
Please note that merchandise traded and will be treated as cash and becomes property of the Jewels by David Lloyd.
All returns are subject to a 15% restocking fee.